The SEN Design Group firms improve the quality of life by empowering you to make informed choices from the best possible design concepts, products and services, tailored within your investment range so the finished kitchen or bath is as personal as your signature.
As a member of the SEN Design Group, we pledge to uphold the Statement of Values set forth here by putting these values into practice on a daily basis and completing the required annual education programming necessary to maintain our SEN Membership in good standing.
Statement of Values:
Professionalism. We pride ourselves in our knowledge, creativity, service, and business conduct.
Selection. There are literally thousands of products on the market. It can be very confusing. While offering a good variety, we represent only those products with the best quality for the dollar within their respective quality grades. We have organized ourselves into a buying group to assure you the best value in kitchen and bath products.
Function. “Form Follows Function” is a wise principle. Our designs and advice adhere to it.
Details. “The Devil is in the Details”...of the design concept, floor plan, specifications, consultations, ordering procedures, and installation. Controlling them eliminates oversights, delays, disappointments and extra costs.
Value. Helping you get the most out of your investment dollar is why we formed the SEN Design Group. We also know the breadth and quality of our services will save you thousands of dollars in mistakes, re-orders, and callbacks.
Communication. The burden of communication- on the details of the design, terms of the agreement, conditions of the warranty, expected delivery dates, changes in schedule and expectations during the installation- rests with us.
Personal Touch. Having a kitchen or bath done is a long and complex process. Our company serves as your personal “coach” from beginning to end. You will not experience any of the distant, disjointed, or impersonal feelings common with Home Centers or National Design Center chain stores.
Courtesy. You will receive it from the entire staff. Our friendliness and neatness are things we expect you to miss the most when our work is finished.
Quality. We are sticklers for good quality in products and workmanship. It means enduring value over time. If we cannot live with something, it will be corrected before you even ask.
Honesty. There is no room for false or misleading statements in our organization. You will always get the truth-even if a mistake makes us look bad.
Trust. We believe in delivering what we promise- NO SURPRISES- and treating your home and project as if it was our own.
Continuous Training. We are committed to continuing our education in product knowledge, new appliance technologies, advance design and installation techniques, and business management practices so we may furnish the industry’s best state-of-the-art Client Services.
Causes. We consult, plan, and produce projects with important issues like the environment, recycling, energy conservation, water purification & conservation, and barrier-free design clearly in focus.
FUN. We feel passionately about our work becomes it becomes a fun-filled, creative, and educational experience for everyone involved.
Total Client Satisfaction. We want to know if you are dissatisfied with any part of our performance, and we will do our best to correct it. We know from experience that our continued growth depends on your comfort in telling others that we have done a good job.
SEN Design Group’s Mission: